For the very best īKaria Mōon experience, we always recommend shopping with us directly through our home here at ikariamoon.com We ship fast and fresh, directly from our private facility, with bonus gifts and personal touches. 

Amazon
To safeguard our trademark and protect our clientele, we are in the process of taking over previously unauthorized listings on this platform. If you choose to shop our brand on Amazon, please ensure that below the “add to cart” button, you see “Sold by īKaria MōonSkin and Fulfilled by Amazon.”

Poshmark, eBay, and other third-party suppliers
We strongly advise you to avoid the purchase of any samples or full-size īKaria Mōon products listed on resale platforms. We cannot vouch for the authenticity, safety, or freshness of items purchased through third-party sellers. 

*Please note: All sellers of May Lindstrom Skin outside ofikariamoon.com operate independently. Purchases will NOT reflect our site-exclusive gifts and offerings.

Questions? Send us a note to care@ikariamoon.com. We are always here for you! 💛

Our unwavering promise has always been “better with every fresh batch.”

Our goal is to share the most beautiful, intimate, and extraordinary experience we can imagine, and we are unwavering in our commitment to you. In order to sustainably uphold our quality and care standard, we opt away from any financial structure that would leave us dependent upon heightened sales generated by temporary discounting.

We know that our collection is a real investment for many in our community, and we are always dreaming of new ways to take you deeper that we hope feel really good to say yes to. We’ve just introduced subscriptions (where your 6th recurring order is in on US - an approximate 17% savings!) and are currently building a generous rewards program for referrals when you share us with your friends.

Be sure you're receiving our newsletter - it's where you’ll learn about all the ways to go deeper with us and where we get to be the most generous in our gift offerings and surprises. We can’t wait to shower you in all the skin food love! 🤗

We love to be a part of your most celebratory moments, and it’s an honor to be given as a gift to someone you know will resonate with our treats. Our goal is to make every single package delivered feel like the arrival of your favorite holiday, and we are always thrilled at the opportunity to go above and beyond.

In addition to selecting the “add gift boxing & personalization” option in the cart, we invite you to complete the "to, from, and message" prompts.

We’ll handwrite your words on beautiful stationery and pack everything up with extra love and care. If there is anything more you have in mind that would make your gift even more extraordinary, do feel free to let us know!

No.

For the very best īKaria Mōon experience, we recommend always shopping with us directly throughikariamoon.com.

Yes, our website displays purchase prices and checkout totals in your country’s local currency. If your local currency is not showing,ikariamoon.com features a flag icon in the upper right corner. Tap to select and view your local currency. 

If your flag is not a section option or if you have any questions, we welcome you to connect anytime at care@ikariaoon.com. 

Please email us at your earliest convenience care@ikariamoon.com with your order number and any details and we’ll do everything we can to make it right. We look forward to the opportunity to bring you delight!

We want you to LOVE every element of your īKaria Mōonexperience, and as an independent family business, we are deeply committed to giving you our very best service.

If you desire a return, we'll make the process as easy as possible. Once your return is authorized, you'll receive a simple step-by-step instructions and a shipping label if required via email.

Click HERE to access our stress-less returns portal.

Please note:

*Eligible items must have been purchased directly from ikariamoon.com within the last 30 days.

*Any items in orders placed during gifting promotions where free product was received are not eligible for return or credit.

*We cannot process a return for products purchased through any retail partner or third party. Refunds, exchanges, and store credit are available only for purchases made throughikariamoon.com.

Not at this time.

Answer Description